How You Can Reach Us
We’re tea people through and through. That means we love chats, questions, feedback, or stories about your favorite mug. Whether you’ve brewed our “Chai Me Later” or just want to say hi, this is your space. Here’s everything you might want to know if you feel like reaching out. Our kettle is always on.
Our Inbox Is Always Open
contact@your-cup-of-tea.com
Drop us a line anytime. Mornings, midnights, or any moment in between. You don’t need to be formal. You can say, “Hey, what’s the steeping time for the Vanilla Drift blend?” Or even just, “Loved your Peppermint Glow!” We’re not robots behind this site, we’re just tea lovers who think emails should feel like postcards. If you don’t get a reply the same day, it’s likely because we’re juggling teabags and typing with one hand. But we will reply, pinky promise.
Love letters? Too much? Eh, go ahead and send those too. We’ll sip slowly and smile.
Prefer A Chat?
+852-51210099
Our little team isn’t huge. We’re not a call center with hold music and ten different departments. We’re a few humans in a cozy room, usually surrounded by teacups, answering one call at a time. Call us Monday through Saturday, from 10 AM to 6 PM (Hong Kong time). If the line’s busy, give it another go in a bit, we’re likely brewing something or writing down a recipe before it vanishes from memory.
No bots. No numbers to press. Just a cheerful “Hello!”
Where The Tea Happens
Room 6D, 1–3 San Lau Street, Hung Hom, HKSAR
This is where the ideas get scribbled, where the cinnamon gets spilled, and where the tea names are debated. (You wouldn’t believe how long it took us to agree on “Lavender Snooze.”) We don’t run a physical store, but if you ever walk by and see someone holding a mug at the window laughing to themselves, that’s probably one of us brainstorming a new recipe. Please don’t knock though, we don’t have a kettle for visitors. Yet.
What You Might Want To Ask
We get a bunch of different questions. Some short. Some funny. Some deep. Here’s what folks usually want to know.
“Where Do Your Tea Recipes Come From?”
Mostly, our brains. But also scribbled notes from old planners, accidental combos that tasted magical, and midnight dreams. Every recipe is tested by real mouths. We try things. We tweak. We sometimes gag. Then we get it right.
“Can I Share One Of Your Recipes On My Blog?”
We’re thrilled you want to spread the word. We just ask that you link back to us and mention our name. That’s all. Sharing is beautiful—so is credit.
“Do You Sell Tea?”
At the moment, no. We’re focused on brewing up ideas, not stockpiling shelves. But we’re working on something that might fill that gap. Stay tuned. Or steeped. Your call.
“What If I Mess Up A Brew?”
Join the club. Tea’s forgiving. Add hot water. Add cold milk. Skip the honey. Make it yours. And if you truly want advice, send us the steps you followed. We’ll troubleshoot like kitchen detectives.
“Can I Send You A Recipe I Made?”
Yes! Oh yes. Please. We love community blends. Send your favorite combo to contact@your-cup-of-tea.com with a name, ingredients, and a short note on why you love it. If we adore it too, we might share it on the site with your name in lights. Okay, maybe not actual lights. But bold font, at least.
“I Sent An Email But Didn’t Get A Reply!”
We reply to everything unless it’s spam or looks like spam. If you haven’t heard back after four business days, poke us again. Subject lines like “Friendly poke” or “I swear I’m not spam” make us laugh and usually get read first.
Stirring Things Up
Our tea stories come with questions, laughs, and hiccups. If you’ve got a question not listed here, that’s perfect. The page isn’t meant to cover everything. We want room for surprises.
Here’s a fun thing: some folks just email us to talk about tea memories. One person once told us how their uncle used to brew peppermint tea and tell ghost stories. Another said their cat always shows up when they boil chamomile. We live for stories like that.
So even if you don’t need anything and just want to share a “this reminded me of tea” moment, write to us.
We Also Read DMs (But Less Often)
We’re on social media, sort of. Not influencers. Just posters of leaves and mugs. If you message us on Instagram, Pinterest, or Twitter, we’ll likely see it, eventually. But emails get checked first.
So for anything serious or time-sensitive, go the email route. That’s the fastest kettle in the kitchen.
Our Tiny FAQ You Didn’t Ask For But Might Enjoy
- Q: Can I send a letter?
A: Please don’t send tea to our address. Customs gets grumpy. But letters? Yes, absolutely. Paper is underrated. - Q: Do you really answer everything yourselves?
A: We do. Even if it takes longer. That’s the deal we made with ourselves when we started. - Q: Will you ever make a podcast?
A: Maybe. Only if it sounds like gentle pouring and soft banter.
Random Kindness Section
Sometimes someone writes just to say, “I love your site.” Those notes keep us steeping. So we’re making a habit: every 100th message gets a surprise. No strings. Just a little envelope with a sticker, a handwritten quote, maybe a sample recipe card.
You won’t know you’re the 100th, but one day, something happy might appear.
If You're Shy
Some folks hesitate to send messages because they think their question is silly. It’s not. Really. We’ve been asked if you can reuse cinnamon bark (yes) and if tea leaves expire (sort of). So go ahead.
You never know who’s also wondering the same thing.
Stuff That Doesn’t Belong In Our Inbox
Just a few things we can’t reply to:
- Requests to review your app that counts how many teas you drink. (Cool, but not our jam.)
- Offers to boost our SEO “in 5 days.”
- Messages with just “hi” and nothing else. We’re friendly, but give us something to work with!
- Anything not about tea, the site, or things that make people feel cozy.
Thank you for being here! No, seriously. Whether you send a message or just read this far, we’re waving at you through the screen. This whole thing, this site, these recipes, the messy tea names, it only makes sense because people like you stop by.
We built this with late-night ideas, steeping breaks, and the hope that someone would read a recipe and think, “Yes. That’s my cup of tea.”
Thanks for being part of that. Don’t be a stranger.